Policies

The Durham Rebels Volleyball Club is committed to providing athletes with a safe, fun, and rewarding volleyball experience. Our policies provide a roadmap for the day-to-day operations of our club and clearly outline the expectations placed on our Club Members, including coaches, players, Directors, managers, volunteers, parents, and any other person performing a role within the Club.

All members are encouraged to review our policies and seek clarification if anything remains unclear.

Development Programs

Development programs are defined as summer camps, Learn to Play Volleyball, Rebels Academy and Houseleagues.

DRVC provides a full refund minus an administration/card processing fee if cancellation is requested more than 14 days ​prior to the start of the program. Refund requests that meet this criteria may be made, in writing, to payment@drvcvolleyball.ca.

  1. The administration/card processing fee is 10% of the program registration cost based on a minimum of $15 and maximum of $25
  2. No reimbursement if cancellation is ​less than 14 days​ prior to the start of the program or during the program unless accompanied by a medical certifiate (see Withdrawals: Injury..) indicating the athlete is not fit to participate for the duration of the program.
  3. In circumstances where DRVC cancels a program in its entirety, a 100% reimbursement will apply
  4. In circumstances where individual program days are cancelled and a make-up date cannot be scheduled, a pro-rated refund or credit will apply. Refunds will not be issued for participants unable to attend make-up dates.

High Performance Clinics (i.e. Senior Micro Camps)

Due to the specific hiring nature of Micro Camps and small groupings, Micro Camps are non-refundable after May 31.

Competitive Team Programs

The ​“OVA Player Contract”​ represents a legal, contractual obligation when signed. The contract outlines specific responsibilities that are assigned to both signatories. Similarly, accepting a position on a Durham Rebels team is a commitment not only to the Club but also to the Coach and other team members.

DRVC’s refund policy takes into consideration that an increased financial burden is borne by the remaining families in circumstances when an athlete decides not to join the team and departs after a commitment has been made to the team. As a result, in most such instances athlete fees are non-refundable.

No refunds will be given once OVA signings and/or registrations have been submitted other than in the following two (2) exceptions:

  1. The athlete sustains a season-ending injury during an OVA sanctioned event documented by a medical certificate that precludes their participation for the remainder of the season.
  2. The family’s primary residence *(including school board attended) is relocated to a distance that results in an unreasonable commute. In each situation, the Club will consider all committed expenses to determine any possible prorated refund. Prorated refunds will not be back-dated and are only extended from the date of the written request onward to the end of the program or season.

If a parent believes an athlete’s circumstance meets items 1 or 2 above, a refund request may be submitted, in writing, to the club’s President and Treasurer along with documentation (i.e. proof of enrolment at new school or medical certificate) requesting a refund for fees not already incurred on behalf of the athlete. Email: president “at” drvcvolleyball.ca and payment “at” drvcvolleyball.ca (spam note: replace “at” with @)

  • Refund requests for competitive team athletes less than 30 days before the roster lock date (currently February 1) may be denied in their entirety if the club or team is unable to replace the vacated position.
  • Fees paid directly to the team for additional programming and activities are non-refundable.
  • Outstanding team fees may be deducted from any possible Club fee refund amount.
  • Sponsorship and fundraising dollars are community funds and not refundable.
  • If any, or part, of our program is cancelled due to COVID-19 or other global pandemic, any fees not already incurred on behalf of the athlete will be refunded once the season has officially ended.

Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS)


This is a Pan-Canadian Policy that has been amended by Volleyball Canada and the Ontario Volleyball Association in order to be consistent with the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS).